Memo Casino
Official website | https://memo-casinoo.co.uk/ |
Licences | Curacao |
Languages | English |
Deposit methods | MasterCard, MiFinity, Skrill, Neteller, Paysafecard, Neosurf, CashtoCode, SticPay, Pix, Pay4Fun, Interac, Zimpler, Bank Wire Transfer, UPI, Bitcoin, Dogecoin, Litecoin, Tether |
Established | 2024 |
Company | Intellogix B.V |
Bonuses and Promotions
New players joining Memo casino for the first time can start their journey with a Welcome Package of up to €450 plus 250 free spins on the first 3 deposits. Each must be at least €15 to qualify for a bonus, and on the first, you will receive a 100% match of up to €150 plus 150 free spins.
Your second deposit will lead to a 55% bonus of up to €150 plus 100 free spins, while the third will bring you a 100% bonus of up to €150.
The spins will be issued in batches of 50 for the respective number of days, and then each will be valid for 7 days. The bonus duration is also 7 days, and both (Bonus + Spins’ Winnings) are attached to a 35-time play-through, which you must clear while making maximum bets of €5.
As a registered customer, you can claim a 50% High Roller Bonus of up to €500, which is available once a week. It requires a minimum deposit of €300, and will be valid for 3 days for you to clear its rollover of 35 times.
At Memo, you can also receive a Weekly Cashback on your net losses on slots for the previous week. It will be issued with a 1-time wager, and will be valid only for 24 hours, so if you don’t use it within this time frame, it will expire. The exact percentage and maximum amount of the promo will be determined by your total deposits for the previous week, and ranges between 5% and 25%.
Besides these, Memo casino has a Loyalty Program where you can earn more fantastic prizes and rewards. It has 4 levels, and as usual, to progress through the rankings, you need to collect comp points, which are given by for every €20 in real money wagers.
Other than that, Memo casino runs several tournaments where by playing the featured games, you can compete for a share from various prize pools with cash rewards and free spins.
Memo Casino User Support
The customer support of Memo Casino is average and needs several improvements. The FAQ section is there, but the email service is slow and the live chat is plagued with bots. You’ll have to work hard to reach a real customer service agent. Plus, the waiting times for emails are between 2 and 24 hours, according to our tests, which isn’t ideal if you’re having difficulties with the platform.
Support Channel | Availability | Response Time |
---|---|---|
Weekdays | 2 to 24 hours | |
Live Chat | 24/7 | Within a few moments |
Game Suppliers
Memo collaborated with various industry titans like Thunderkick, Pragmatic Play, Yggdrasil, Novomatic, Evolution, and Big Time Gaming. You can also play games from smaller but yet trusted suppliers, such as Evoplay, Smartsoft, Hacksaw, Endorphina, Gamzix, and many others.
Software
1x2Games, 3 Oaks Gaming, Amatic Industries, Amusnet (Former EGT Interactive), Apollo Games, Bally Wulff, Belatra, Betsoft, Betsolutions, BF Games, BGaming, Big Time Gaming, Booming Games, Caleta Gaming, CandleBets, Casino Technology, Elk Studios, Endorphina, Evolution Gaming, Evoplay, Ezugi, Fantasma Games, Fazi Interactive, Felix Gaming, Felt Gaming, Foxium, Fugaso, G Games, GameBeat, Gaming Corps, Games Global, Gamomat, Gamzix, Givme Games, Golden Hero Games, Golden Rock Studios, Habanero, Hacksaw Gaming, Iron Dog Studios, Just For The Win, KA Gaming, Kalamba Games, Kiron Interactive, Leap, LuckyStreak, Mascot Gaming, Merkur Gaming, Mr. Slotty, NetEnt, NetGaming, Nolimit City, Nucleus Gaming, OneTouch Games, Ortiz Gaming, Oryx Gaming, Platipus Gaming, Play’n GO, PlayPearls, Playson, Playtech, Pragmatic Play, Push Gaming, Quickspin, Red Rake Gaming, Red Tiger Gaming, Relax Gaming, Revolver Gaming, Rogue, Skywind Group, SmartSoft Gaming, Spade Gaming, Spinmatic Entertainment, Spinomenal, Spribe, Stakelogic, Swintt, SYNOT Games, Thunderkick, Tom Horn Gaming, Vibra Gaming, Wazdan, Zillion Games, Zitro Games.
Deposit and Withdrawals
The casino supports quite a low range of payment methods, and as usual, their availability depends on your country of residence. Once registering an account, you’ll be able to choose from Visa, Mastercard, Interac, MiFinity, Bitcoin, or Ethereum. The accepted fiat currencies are EUR, BRL, CAD, NOK, NZD, CZK, ZAR, BGN, HRK, RON, AUD, and PLN.
The minimum transaction limits are set to €10 for deposits, and €50 for withdrawals, which we consider fair, although some casinos require minimum payouts of about €20-€25. The maximum cash-out amounts are pretty average, as you are entitled to up to €2000 per day, €5000 per week, and €15000 per month.
Lastly, you should be aware that the casino applies a 1-time mandatory turnover on all deposits, and if you fail to clear it, you’ll be charged a fee upon withdrawal. The requirement is set to prevent money laundering, and by any means entirely fair, considering most operator require 3 times and even more.